Ditsy Floral Pocket Square - Cool Floral

I purchased a bow tie in a specific color blue that looked to match what I was looking for. When I received the item, it was an obvious different color blue in addition to having a different name than what I ordered. When I inquired about receiving the wrong item, the customer service person told me that both of the colors were the same blue. Not a good marketing tool and seems to be false advertising…

I just received my 1st order from Jacob Alexander (a retro men's "skinny necktie"), and I couldn't be more satisfied. The item arrived to my full satisfaction ! I would recommend Jacob Alexander to everyone.

Very nice product and fast shipping

Very pleased with the quality of the tie.

Websit is easy to navigate. Numerous width on multiple tie choices. Great customer service. Order delivered within just a few days. My husband loved all 3 ties ordered. Thank you

Very pleased to get a "new" Jerry Garcia Christmas tie. The condition was new and these have become difficult to find. Price was very reasonable.

Shipped and arrived quickly. Good quality item, matched description.

Fabulous service!

Ordered a tie for a second day delivery, paid premium shipping $29 plus cost of tie through their online purchase. The day of shipping they sent me email followed by phones call asking for $10 extra. I said ok I’ll pay, but now I’m on the road when I arrived I’ll pay. She said no I have to to pay by 2 pm eastern time and I’m in CA. I’m so disappointed of the service and the unprofessional way of dealing with customer. I cancelled the order.

Perfect tie for our big day! High quality and exactly what I was looking for.

I love the tie, and it arrived on time. It was my first experience purchasing from them, and yes, I will shop with them again. Merry Christmas,

Product matches description and picture of the pocket square and tie perfectly. So glad, since it is a hard color to match.

Nice vest but size runs small. I upsized it is still small.

I am well satisfied worth service and product

Love the bow tie and suspenders. Almost needed them bigger due to my boy being heavier but the suspenders still fit all the way out and they look good on him

Good product, good price. The buckle mechanism feels a bit lightweight but it works fine.

Had an issue with my original order. Contacted customer service and they took care of me quick! Sent me a replacement tie to match my original order. Great customer service and quality!

Everything was nice but your delivery technique had me worry for minute

I ordered a bow and square about 2 weeks in advance to make sure I got it on time for a wedding that I'm a best man in. For some reason either my fault or you guys....the order went to the wrong address. When I realized last week that I didn't get the bow and tie...I looked back at my emails and realized the address mistake...86th St instead of 87th St. So I walked over a block to that address and was told by the resident that no order was mailed to their address. So I contacted Jacob Alexander to get a reorder. Inah 1st called me explaining that I would be charged ground shipping for the reorder. I agreed since it was like $5. But after that call I realized that I wasn't told when the order would reach me. Prior to this call I had sent an email explaining that I needed the reorder and would be traveling on Sept 4th for the wedding. So common sense should have set in that I would need it before the 4th. However, when I contacted Jacob Alexander back to ask when will I get my reorder, I got Inah texting me back about my request, which I see as a very unprofessional way for a business like Jacob Alexander to contact me. Inah kept saying that I wouldn't get the order until Sept 4th and I kept saying that would be too late. Inah kept saying it's nothing they could do about it until I started threatening to report them and go to my bank to get a stop payment. It wasn't until then that Inah took my suggestion of canceling the 1st order and giving me options of next day air delivery which should have been offered to me from the beginning if they were sure about my order not reaching me until September 4th. So based off of Inah's claim...I paid $14 for next day air since I was told that would get me ordered to me by Saturday, August 31st. Long story short...all of this was for nothing since both my 1st order and the 2nd next day order showed up on my stoop on Friday August 30th. So I ended up with 2 orders and over paid about $10. I texted Inah back about this on Friday and they still haven't gotten back in contact with me or offered to refund me for their mistake. One thing I know is that I'll never be doing business again with Jacob Alexander!!!

Ordered arrived promptly. Nice quality.